Client: Entrepreneur (client for nearly 2 years)

Category: Franchise management

Case Study: This client is a master franchiser. They do not have the time to manage their developed businesses, rather they prefer to concentrate on new business ventures. We started of by managing their diary, however within a few months we were managing their existing franchises for them. We talk to all of the franchisees, look after the website, manage all of the communication with the members, organise events, bring in new clients, invoice members and chase the payments. Furthermore, we manage the client's database, making sure that all of contacts are updated and categorised.